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The Australian National University

Quality manual

This manual is prepared for the purpose of defining Facilities and Services Division's interpretations of the current ISO 9001 international standard, as well as to demonstrate how the Division complies with that standard.

The Quality Manual (PDF, 569KB) is divided into the following eight sections:

  • Section 1.0 - Welcome to Facilities and Services Division
  • Section 2.0 - F&S: Who We Are
  • Section 3.0 - Quality Statement
  • Section 4.0 - Management System Structure and Controls
  • Section 5.0 - Management & Leadership
  • Section 6.0 - Resources
  • Section 7.0 - Operation
  • Section 8.0 - Improvement

Updated:  01 February 2017/Responsible Officer:  Director, Facilities & Services Division/Page Contact:  Systems & Information Technology